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Customer Service

  • CONTACT US: We are open from 9-5 Central M-F and are here to help you with questions you may have. We love to talk knives and outdoor gear and are always willing to help. Call us toll free at 877-622-2397 or email us at info@dlttrading.com and we'll get back to you within 24 to 48.

  • PRIVACY: This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

  • RETURNS: Returns are accepted on unused, undamaged, resalable product returned with all original packaging to us at: DLT Trading, 2900 Cleveland Ave, Marinette, WI 54143. Returns are accepted for 30 days from the time of purchase and buyer can choose store credit at 100% of the purchase price or a cash refund with a 15% restocking fee. Prior to returning the product a return authorization number will be needed by calling 877-622-2397. This number along with a copy of your original sales receipt will need to be sent back via a traceable, insured method for your protection. If a return authorization is not acquired or the return is sent back after the 30 day period your return can not be accepted and will be returned to the purchaser.

  • TYPOGRAPHICAL ERRORS: This site may contain technical inaccuracies or typographical errors. Pricing errors will be handled at companies discretion. Obvious pricing errors - such as a $300 product listed at $30 will be canceled by DLT Trading. Changes are periodically added to the information herein; these changes will be incorporated in updates of the site. DLT Trading may make improvements and/or changes in the product(s) and/or the program(s) described in this site at any time without notice.

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